Contact Us

 

Do you have a customer service phone line I can call?

  • At this time, we do not have a phone line.
  • We have built About which as About, FAQs, and Policies and Sizing pages in the top menu. Please review those before contacting us.
  • We ask that all customer service inquiries be submitted in writing, by emailing cometgear@kcsa.org so that we can assist you. Please put your order number in the subject line if it's about an item that is paid for already.
  • FYI: we are a group of parent volunteers that have family and employment responsibilities. Please allow at least 24 hours before responses.


Can I make recommendations, designs or suggestions?

  • If you have suggestions on design ideas or products to care, please submit these in writing, by emailing cometgear@kcsa.org
  • We hope to build out an upload area soon to allow you an opportunity to bring your ideas to us. Please check back to this question soon to see new instructions.
  • FYI: we are a group of parent volunteers that have family and employment responsibilities. We will file your ideas with all of our own. We plan to create new products and new designs quarterly.


Can I join this comet gear committee to help run the store?

  • We would love assistance running this store. There are many things to do in the upkeep and build of this on-line service. We can use excel help, design ideas, financial evaluation, proof reading, organizing ideas, future planning a calendar year of products, sorting and answering emails, building functionality, etc. The list is long and help is always appreciated. Please contact us by emailing  cometgear@kcsa.org